1 hour after my last blog, I wanted to pick up the keys for the reserved Alpine Room. Of course they tried to give me the standard room in the old wing! So I went the whole way to the room and then back to the reception to claim about the room. They did not apology and immediately called the housekeeping to prepare a new room. After 15 minutes waiting on the reception without offering a drink or a seat, they gave me the keys without any comment.
We went to a local restaurant as we are disappointed of the overall service at this property! This was probably the best decision we did the whole day - the Pizza was absolutely great!
To be honest, everything I wanted is to sleep, but this was impossible as the materess felt extremely cheap and unconfortable, a bit like in a youth hostel or in a boarding house!
After replacing the mattress protector, the beds felt more comfortable and sleeping was no longer a problem. :-)
After replacing the mattress protector, the beds felt more comfortable and sleeping was no longer a problem. :-)
We will see what tommorrow brings, we will for sure no longer stay the afternoon at this chaotic place! Sorry but this is a true hotel-fail for this price!
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