You might know it from my first posts here on this Blog, that I was very unsatisfied with the services at this Austrian Spa Resort. Well, yes I was one of the many many users on TripAdvisor - also because this Blog wasn't as successful as it is now - and of course I wrote a very extensive and very bad review on the profile of the Aqua Dome. One day later I received a message from the GM who asked me to get in touch with her personally. Glad that someone was interested in my opinion, I contacted her and she invited me to another stay.
So it was time to get into the car and go to the Ötztal valley - the longest valley in Tirol, but definitely not the most wonderful. Upon arrival I experienced a warm welcome with a christmas tea and cookies. When we arrived around 11 am the room was not ready which is quite usual, being the hotel fully occupied over the weekend. In general it is always impressive for me, that these Spa Resorts are nearly always fully booked - at these high prices, charging 350 euros for one night and room! Of course the half board is included but when you imagine that you get the best Kitzbühel Five-Star Hotels for around 200 euros per room and night including an extensive breakfast, then you should think of the vast Spa/Sauna and Thermal area at the Aqua Dome.
All in all the welcome was warm wand we were given a bag for the thermal spa. When we arrived at the hotel's "Spa 3000" we feel that it was not too crowded and more lounge beds have been installed - well done! Everything was quite nice and new - the Spa is huge and there are lots of different saunas, steam baths as well as one inside jacuzzi on the first floor and four outdoor jacuzzis on the second floor overlooking the town. My favourite place was the Panorma Sauna with glass window and panoramic views of the valley and the glacier.
When we came back to the front desk, our room was ready and we were hungry enough for dinner. Our room was situated in the older part of the hotel, which has been refurbished as well! Generously, the Aqua Dome invited us for the half board, which means that the dinner is included. On this day, a lazy Monday and bank holiday in Austria, they supposed to have a buffet but due to the fact it was a bank holiday we were lucky and were served nearly all courses. The whole dishes were on the small side, but nicely decorated and with a good taste. Well, the dishes are not super-chic dishes, but they fit perfectly into the hotel and the location, being it one of the most original valleys in the world (Their language/slang made it into the Unesco!).
The beds still had those nervy blankets on it, but after removing them, they were quite alright. Breakfast is build in form of a buffet and was quite huge for 4-star standards. I did not allow myself to order scrambled eggs, to avoid any discussion with a cook (like I had at my previous stay! I would like to point out the personal and kind staff, who always managed to bring everything we wanted!
Finally I can say, the Aqua Dome is worth its 4-Star Superior rating. However when I plan to do a wellness trip, it might be a trip to Eastern Tyrol (Kitzbühel area), just because it's a bit more intimate!
A very special thanks to the Management of the Aqua Dome for inviting us for a one-night stay to have a different point of view! Our above written review is our personal opinion and hasn't been influenced.
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