48 Hours at the Hotel Arts Barcelona

After a 15 minute ride from the airport of Barcelona, we finally drove inside the driveway of the famous Arts Hotel Barcelona. Being informed that this high end property is part of the Ritz Carlton Chain, the welcome was more than warm. Sara was the first smile we experienced at the Arts, she immediately transferred us to the main Lobby on the First floor, where we had been allocated to the PR Manager Melanie. She was the one which accompanied us to the Level 33 - the Club Level.

Upon arriving with the elevators, the whole team of the Lounge greeted us by last name and welcomed us with a glass of Laurent Perrier. After doing some paperwork we have been given a short introduction to the city with a map and Laura gave us some tipps and recommendations about what to do in Barcelona. 

Harry showed us the way to our spacious, yet breath-taking room with views of the city and the Mediterranean Sea (the Med as they used to call it at the Arts). Our vast Club Room was furnished in a very light, elegant style and had two very heavenly queen beds. Due to the situation on the corner, the whole room was filled with sunlight and offered spectacular views from nearly everywhere. 

The amazing bathroom is wonderfully designed and very spacious as well. The separated power-shower and the deep bath tub were a big plus, as the luxurious Asprey toiletries and the many guest products (like wood comb and cool toothbrush). There were plenty of towels (nearly three bath towels per person) and toiletries and the housekeeping did a great job when preparing the room. On the arrival day, they forgot to do the turn-down service. 

As the real highlight of the stay, the Ritz Carlton Club Lounge was really breath-taking and we can highly recommend to upgrade yourself to this luxurious level of finest service. Every staff member did give his utmost and went beyond the expected - we were flashed by the warm welcome and how friendly they treated us. After the first day we felt like old friends. There were five different kinds of meals at the Club Lounge: Continental Breakfast, Light Lunch, Afternoon Tea, Evening Hors d'oeuvres as well as Late nights snacks. 

Another advantage of The Club Lounge was the complimentary open-bar which included alcoholic and non-alcoholic drinks, such as whiskey, spirits, vodka, gin, lemonades as well as San Pellegrino and Evian waters. This was highly appreciated by us as we never needed any money for such extras in the city. In fact we would definitely say this is worth the high price tag for a Club Room. 

Unfortunately we haven't been at the wonderful Spa on the 43 Floor, but next time we will definitely go there as well. Due to the fact that it snowed in Central Europe and we were so glad to finally see some sun, we weren't shocked of the warm temperatures of Barcelona. So we went to the outdoor pool and finally jumped into the heated jacuzzi next to the pool, under the palms.

So we found ourselves under the palms in mid february with lots of sun in a heated jacuzzi, while it snowed in tons in Germany and Austria. What an amazing feeling. This and also the service is why we love the Arts and definitely will return soon in order to also test the pool and stay at one of their vast and breath-taking apartments ;-)!

We have been invited by the Hotel Arts Barcelona, a Ritz-Carlton managed property. Our review expresses our own opinion and has not been influenced.

Staying at The Grand (Hotel) Stockholm - Part 2

The best part of my stay was of course the Nordic Spa at the Grand Hotel. The indoor pool is one of the most wonderful in Europe to my taste, together with the one at the Corinthia London and the Hotel Europe in Killarney. There were two gender-separated changing rooms with sauna, steam room and dipping pool as well as showers and a small bar. The temperature of the indoor pool was very pleasant at 27c. If this is still too cold for your taste, there is a hot jacuzzi next to the pool at very comfortable 32c. One thing to remember is that the out-of-the-world Nordic Spa is also limited by space and therefore there are also limited relax chairs: a total of 10 chaise longues are way too less at peak hour, but there are also relax zones around the pool which take away the 

After coming back to my room at the first evening we decided to have dinner in the hotel and after coming back to the room I found out that there was a disturbing noise coming from the ballroom in front of my room. I went down to the front desk to change the room, but they told me that no other rooms are available. So I went back very sadly and waited until 11pm until the music stops according to the schedule. In fact it was 11.15 pm until there was no more noise.

After a sightseeing tour on Stockholm's waters with a boat, we went through the market hall, the Vasa Museum and of course we have been to NK, the Selfridges or Harrods of Scandinavia. When coming back to the hotel I watched inside the ballroom and I saw that they build up for an huge event. I guessed that there will be the same issue on the second night. And of course I was right! When coming back to my room at 10.00 pm I experienced noise again. I called the front desk and they told me again, no other room available, that the event lasts until 1 am. WOW, so I wanted to have a drink at Cadier Bar, but there was absolutely no seat available. 

After checking out, they did not take notes about my issues and they only grant a compensation after I complaint about my sleepless nights. They invited us for breakfast one day and that's it. I was not satisfied with this small compensation and therefore contacted the General Manager personally after coming back to Austria. 

Mrs Barck finally invited me to stay again at the Grand Hotel Stockholm and I am waiting for the voucher to be arrived here in Central Europe. I will keep you updated for a new experience at this Grand Hotel and member of the Leading Hotels of the World.