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24 Hours at the Wiesergut, Hinterglemm

Normally I am the one who always (and I mean always!) plans trips weeks ahead and makes sure everything is in correct order a few days before arrival. This time it was a complete opposite action: While driving from Munich back to Innsbruck my colleague Lukas and me came to the idea to test another luxe hotel in very last minute so to say. After calling one of our cooperation partners - the Public Relations Agency called "Stromberger PR", with which we are planning some test stays, they did everything to arrange a spontaneous test stay within 2 hours. After amazingly fast 60 minutes we got a positive feedback and immediately started driving to Hinterglemm, a place where I haven't been before - and I have been to nearly everywhere in Austria. So after 1 hour and 20 minutes from the motorway exit Kufstein, we arrived in the dreamy yet lifeless looking valley of Saalbach-Hinterglemm. Never would either me or my colleague have thought that there is a five-star luxury resort with the look of a Aman Resort. 

After entering the door of the Wiesergut, we were welcomed from a nice and very kind lady offering us the typical Wiesergut welcome bread with a glass of a "Wiesergut Spritzer" - a sparkling wine with fresh grape juice. We had a sit in the lounge area and the receptionist was doing all the paperworks for us. A few minutes later we were already accompanied to our room and received a small and welcoming tour through the property. Honestly, we felt welcome from the first minute we arrived until we left the wonderful Wiesergut. In fact the check-in was like coming to a friend's countryside residence. The most amazing part of check-in was that the very kind lady already answered my questions before I even asked them - really! First I wanted to request a late check out and secondly I wanted to know the opening hours of the spa. During our tour she told me that due to our late check-in, we were able to keep the room as long as we wanted to on the next day - isn't that the best kind of luxury? 

Upon opening the floor-to-ceiling door of our Gutshof Suite we immediately recognized the fresh smell of the room - which is due to the fact that the resort is operating since two years only. Our suite was very spacious with an open living- and bedroom as well as a walk-in wardrobe and an open bathroom with walk-in shower, double sinks and window overlooking the balcony and the green mountains. The bathroom products were by Susanne Kaufmann - an Austrian version of Aveda - a mix of local herbs put together to high quality products. As a welcome of the house we received a nice handwritten letter together with a bottle of water and fresh fruits. A very comfortable sofa and a modern and good looking Samsung TV are some of the ultra luxe amenities our suite had to offer, but by far the best of our room was the ultra heavenly bed with the linen sheets and the fluffy blanket. During the night we slept with open window and could hear simply nothing - make sure to do the same, as the air is amazingly fresh and clean (you are in one of the most remote valleys in the real heart of the Alps!).

Soon after we settled in the suite and took lots of pictures for the blog, we started exploring the spa. The spa is connected with the main building via an underground tunnel which is lovely when it is cold outside and you can comfortably walk there in your bathrobes - like we did. When we arrived at the spa we had to experience: There are no opening hours (!!), meaning the pool is accessible for hotel guests 24 hours - as long as you can live with the fact that the lights are not turned on! WOW, there is nothing I love more than unlimited opening hours for hotel pools! Last time we had a great time at the Stock Resort where we took a midnight swim. So there we were standing, flashed by the amazing and wonderfully designed spa of the Wiesergut, offering a long stainless steel infinity pool (where we always have been the only guests - cool!) on the ground floor, as well as a sleek relaxation area, panorama sauna, steam bath, another relaxation room and power showers with Aesop amenities (unique in Austria - love them by the way!) on the first floor. The second floor of the spa is occupied by a private spa suite, which we couldn't see during our stay, but this should be a reason to come again ;-).

Having arrived at 6pm, the time to spend at the spa was pretty short, but we managed to swim at least 30 minutes. Totally hungry we changed clothes in our suite and went down to the restaurant. In fact an airy restaurant area with lots of seating space and spaces between the tables. The owner Mr. Kröll describes this space offer as a kind of luxury and we fully agree! Space was not the only thing that caught our both breaths: the food was AMAZING. I never, in any kind expected to get such an amazing food there. The level of the served dishes was very high, reminding me to my experience at the Döllerer's Genießerrestaurant which occupies the fourth place in whole Austria. Well, the ingredients were not as extraordinary as at this mentioned michelin restaurant, but the veal fillet was really as good and soft as at the Döllerer. While I thought, that the starters and main course remain the highlight, I was completely wrong: The dessert was the best I had for months! A light chocolate soufflé and a chocolate mousse from the finest. (I am not that kind of chocolate mousse lover but this one was out-of-this-world!).

Followed by this amazing dinner we had some Gin Tonics - nearly all they have - which have been created by one of the restaurant staff members (who were very nice and welcoming as well). There we also had the chance to chat with the owner and visionary Mr. Kröll. In fact it was a lovely evening in one of Austria's best hotels.

Sleeping in hotel beds is always an adventure, but sleeping in beds like at the Wiesergut is something different... these sheets... I will love them forever! What else could make us happy? Well, a breakfast would be perfect! Buffet? No, a la carte of course. Questioning ourselves why this hotel is not named Aman, the first course is already served. In Austria we say: "Pictures tell more than thousand words!" - the quality was again excellent, the service perfect and the egg in a glass with salmon caviar and sour cream was definitely the best egg meal I have ever tried. Other lovely dishes to choose from were served on a trolley - in style of "the best of a la carte".

At check-out we were given a glass of housemate cherry jam and although I do not like cherry jam, this jam tastes wonderful and I still can't await until we return to live the amazing "Wiesergut-Experience" again. I will miss this place.

Normally, it is pretty tough to convince us from a hotel in this location. Generally we always find something to make better, but this time I have to say that I couldn't find a thing. It was a perfect getaway in a perfect hideaway. My expectations have been exceeded and therefore we can highly recommend this place. Absolutely fair 10 points out of ten and another top Austrian luxury hotel can call itself: "Travel Executive's Hideaway Number 1" - well done ;-).

During our Press Trip, which was organized by the lovely and outrageous team of Stromberger PR Munich, we were guests of Mr. Kröll - the owner of the Wiesergut. All expenses were covered by the hotel. We would be very pleased to come again to the Wiesergut!

24 Hours at the Grand Hotel Stockholm

After an unbelievable trip to the capital of Catalonia where we stayed at the Arts hotel in Barcelona, we have had the honour to go to the City of Islands, Stockholm. The flight has been short and comfortable and the pick up from the airport to the famous Grand Hotel Stockholm was incredible. Upon arrival the bellmen brought us to the back entrance because the main entrance was due to open on the same evening (there was a renovation ongoing). The employee at the front office was a bit unfriendly and did not give us the feeling to be welcome. Although he insisted on the fact that our room was a newly refurbished Deluxe Room, he sent us to the hotel room. In fact it was one of the older double bedrooms with a stunning view over the harbour of Stockholm.

 When we arrived at the Deluxe Harbour View Room we were amazed about the style and the lovely details of the 45 square meters big room. The main area, which includes the bed and a small seating area, was in a beautiful colonial style. The bathroom was extensive and modern designed. A big rainfall shower and a bathtub are there to hang out and relax from a stressful day of sightseeing. The Molton Brown toiletries are a nice touch. 

 At the first evening, we did a short walk through the Östermalms quarter and went to the market in this part of the city. At the beautiful little shops, you could buy everything you could imagine from Fruits to meat over cheese and jams to fresh fish and shellfish. We went to a small fish restaurant in the back of the market and ordered a shellfish platter for two. We got a big cold platter with Lobster, King Crab, two crawfishes and two sorts of shrimps served with a delicious glass of Chablis white wine.

 After this delicious dinner, we went back to the Hotel to relax at the world famous Spa area. When we arrived at the front desk, the friendly lady asked us if we want to book a massage. We did not had that much time so we decided just to go to the pool. After swimming in the well-designed pool we went to the steam bath witch was a little too hot for us so we decided to go to the whirlpool, which was so amazing and relaxing. You have to try it!!!

 The breakfast at the “Veranda” was delicious with a big choice. A young woman brought us a good cappuccino while we were eating fresh scrambled eggs. The buffet offered us a huge selection to choose from various meals, such as salmon, bacon, different sorts of cheese and jam. The location is one of the best in Stockholm. You can enjoy a beautiful view over the harbour and the royal palace.

We have been invited for one night by Mrs. Madeleine Brack, the General Manager of the Grand Hotel Stockholm to experience the full "Grand Experience".

With my best regards,

Beverage Executive

24 Hours at the Jagdgut Wachtelhof

Have you ever dreamed of a Private Ski Hideaway with lots of fur, fire places, wooden rooms, elegant design and a perfect situation - meters from the lifts and slopes - in the heart of the Alps? Well, you might have, but never thought that this dream is even affordable. Alright, it is not Gstaad, St. Moritz, Courchevel or Kitzbühel - it's simply Maria Alm - more exactely Hinterthal. That doesn't mean that you have to miss five stars, excellent food, luxurious furniture and personalized service: the Jagdgut Wachtelhof has everything. 

So why else should you spend your holidays at this lovely Small Luxury Hotel Property (SLH)? I would define the factors service, spa, food, location as well as my favourite part: design. Styled and designed by no one else than Mr. Michel Bönan himself, this hotel could also be a hotspot in Florence or Rome (he also designed the famous J.K.Place hotels). This was why my colleague, Mr. Beverage Executive and me arrived with high expectations and a need for a day of doing simply nothing than relax (we have been skiing for three days in various ski resorts in the Tyrol before).

Upon driving the driveway, we were impressed by the charme of the building and the location, near the slopes. Mrs. Maierhofer welcomed us and while we filled out the paper work, we were treated with an excellent rosé sparkling wine which tasted like fresh berries from the forest. After a short tour through the hotel, including the private cinema (a real highlight), the underground bar "Schluf" as well as the spa, we were accompanied to our wnderful yet spacious Deluxe Room.

Inside the room we found a handwritten letter and a small sledge with the hotel branding as a welcome gift - a very nice touch. The minibar as well as a large bottle of sparklig water was complimentary and much appreciated by us (most of the hotels only offer still bottled water). The whole room was larger than expected and we even had a sofa, walk-in wardrobe, hallway and a small but very nice bathroom with shower-/tub combo, toilet and single vanity. The toiletries were branded by the sister hotel and made by a German soap factory - however the smell was very good and the size at 100ml is very generous, too!

The yet so stylish "Heurigen Spa" turned out to be even more glamorous in the inside. Beside a huge dry sauna, an armomatic shower, changing rooms, vast showers and a small bar in the heart of the small building, there was an impressive and perfectely designed relaxation room overlooking the heated outdoor pool, snow capped roofs and mountains as well as fire places around the pool. There was also a jacuzzi around the corner, but at 26 degrees celsius we didn't find it comfortable to use - by the way the water level of the swimming pool is simpy too low (guessing it was 1 to 1.20 metres) and the temperature was also way too low - also the reason why no guest was using it. This should be considered to change in order to be a real spa hideaway.

Another important part of our stay - the food and beverage outlets: Having dined at the best restaurants, we found the cusine of the Jagdgut Wachtelhof very good for the region and the type of hotel/restaurant which is the typical Austrian chalet style. From the salmon tartar, the cream soup of chestnut, to the main course, which was a perfectly cooked fillet of venison with butter "spätzle" and an excellent sauce. The grand final was a parfait of elderberries on a milky and creamy souce. We had an excellent Barbera d'Alba (perfect to meat) and a glass of excellent Austrian Eiswein, followed by a housemade nut liquor. 

Last but not least - a stay with Mr. Beverage Executive wouldn't be final without having an excellent post-dinner drink -  we got two different ways of Gin Tonic (in fact it wasn't something you might think of!). I took the excellent "Mare" with spanish Gin, while my colleague chose the one with German Gin (helping to his home country ;-) ). Honestly, it was the best Gin Tonic we both ever had and it took our breath with every sip we took! This was the best barkeeper and hopefully he doesn't return to Apulia - where he is originally from.

All in all this is a perfect ski hideaway in the real Austrian Alps and we guess the prices are very moderate for what you get. You will feel like owning a private ski chalet - due to the guest-staff ratio of 17 rooms and nearly as many staff members.

We were invited by the Hütter-Bönan Hotel Group for a test stay at the Jagdgut Wachtelhof. All our above written represents our personal opinion and hasn't been influenced in any way.

24 hours at the Hotel Hermitage in Monte-Carlo

Alright, to be honest, the start of my stay was not the best and I would describe it as chaotic amyhow! When we arrived we were greeted by the whole bellmen team and directly accompanied to the front desk by a young trainee who was shouting with one bellman in front of us! Then she checked-us-in and immediately informed us that the room is too small for 3 guests! She told something from Junior Suite and then anything from Superior Room again and 130 Euros. After this chaos - we did not know what happened - she continued with filling out the passport information, gave us invalid Cercle cards and informed us that the room will be ready at 3.00 pm (it was 1:00 pm). In fact we wanted to go to the beach but this wish was gone immediately! Then she told us to leave a number, she will call us. Of course nobody did!

At 2:00 pm I went back to the hotel and I was told by Mrs. Olga, one of the very efficient staff members, the room will be ready within 15 minutes. It was indeed and we finally could refresh ourselfs and went to the beach!

The resorts own shuttle brought us to the famous Monte Carlo Beach within 15 minutes and we just enjoyed the nice weather and the amazing view of Monte Carlo until 6 pm when every guest was kicked out in a friendly way - they just closed the access to the sea!

Back to the hotel, our room, which was upgraded, was really luxurious and smelled very good! The bathroom was very generous with seperate shower and tub, Bulgari toiletries and double basins as well as seperate bidet and toilet! The beds are really good and we got some Laduree macarons and bottled water as a welcome gift!

Breakfast is served in the Mezzanine floor overlooking the courtyards and Gustav Eiffel's winter garden. The service at breakfat was excellent and the buffet large, the products excellent and very fresh! They have a live cooking and the employees serve your breakast choice directly to the table!

At check-out they gave me a bill with the accommodation including breakfast and anther 90 euros for two additional breakfasts. Upon asking why they charged me for breakfast the front desk employee told me that I invited some guests and she has to charge me know. I got really angry at this point and asked for the Front Desk Manager. When she arrived they seemed to be very rude and finally cancelled my breakfast bill. What a shame for this hotel and a Leading Hotels of the World member???

I will give the so "famous" SBM Monte Carlo Company (they own the world famous Casino, Hotel de Paris, Cafe de Paris, Monte Carlo Beach as well as the Hermitage) a second chance by a future stay at their Hotel de Paris, but the Hermitage is definitely not my kind of hotel since they seem to only employ cheap (trainees) at the most important part of a hotel: The front desk.

Next time I will also try to test the Hotel Metropole, to see if this is a common happening in the small country or if it was a unique issue. 

The "Société des Bains de Mer" provided us a very special rate at the Hotel Hermitage, but we did not feel welcomed throughout our stay. Our above written review is our personal opinion and hasn't been influenced.

Summer is coming

How was your last summer? Mine was wonderful and unforgettable.

As you can see in my previous blog entries from the last summer, I have made a Road-Trip through the Southest of Italy: Naples, Amalfi, Calabria, Sicily, Basilicata, Apulia and back via the Marches - simply breath-taking. This was a trip of a lifetime for me!

The upcoming summer I will go to Southern France, more precisely to the Provence and to Côte d'Azur of course. A to-do-list is already planned but we will see afterwards if my schedule keeps what it promises.

Today I wanted to let you know that I updated the list of the Hotels & Resorts where I stayed and you can now see more hotel reviews on this blog by clicking here. I have added some interesting and luxurious hotels and places, which might be of interest to you.

In addition I have also published a new website of my company with lots of luxury hotels and destinations. I would be delighted to receive your enquiry soon!

blog.travelexecutive.de

Best regards and a wonderful week!

Skiing in the real Swiss Alps

Staying at The Chedi Andermatt

The best inspiration always comes when you are really relaxed! So am I at the stunning 35-meter indoor pool at The Chedi Spa in the exciting and world-famous Chedi Andermatt (according to the several international press releases).

Did you ever heard of Andermatt?

The hotel itself could not be anyhow more luxurious and more decadent, 2400 square meters large and Asian influenced Spa, 35 meter indoor pool, 7 meter high ceilings in the lobby, wine and cigar library, 200 gas cheminees, a Japanese Restaurant, a main Restaurant where a two-michelin starred chef is working, enormous rooms and even larger suites, as well as ski butlers, just to mention some details of this fascinating property. 

As The Chedi recently opened, in late December 2013 to be more exactely, there are some problems occuring. The worst problem for me was the Front Desk staff, which was not really able to work as perfect as the restaurant or the spa team. I ordered a newspaper to be delivered to the room every day and did receive it upon complaining after the third night! Furthermore there was a hole in the bed sheet on the sofa bed at the fourth evening. Again, after complaining at the front desk, the wrong sheet (a sheet and a duvet for a 2x2 meter bed) was delivered. This happened to me again when I called the front desk to clean the minibar as there was water running outside it, but nobody ever arrived to clean it. 

There is a lot to do at the Chedi Andermatt to be perfect, but if they unwind all these circumstances, this hotel might be sometime the best in Southern Switzerland. 

I would also like to mention that there are also good points when staying at the Chedi, like the excellent culinary experience at the Japanese Restaurant as well as at the Restaurant, managed by chef Mansour Memerian where there are 4 show kitchens. Furthermore Joel, the Assistant Restaurant Manager did everything that my birthday is unforgettable, so did the kind Concierge Riccardo! I got a very nice birthday cake and some very nice and personal presents from the staff members of the Chedi!

Did I already mention that the Spa is world-class? I had an excellent 60 minutes treatment (by Sandra) in one of their wonderful and maybe most spacious treatment rooms I have ever been! For all those to who the indoor pool appeals too cold, 27 degrees celsius, there are three different Hydrotherapy pools at the lower floor of the spa, at 32c, 36c and 42c. 

Our suite, a Deluxe Suite, is simply cool, luxurious, enormous and fully sound proofed. I love the surround sound system by Bose, you can feel every beat of the music. The beds are like heaven, if no hole in the sheet, and the bathroom is definitely my style: walk in shower, electronic toilet, double vanities, free standing bath tub in front of a stunning stone wall, and finally Acqua di Parma toiletries! 

There is one more thing I learned while staying for 5 nights at this picturesque property:

The more you appreciate the staff members and the more you socialize with them, the friendlier and more personal they are! They will keep you in mind as a nice and convenient guest, which is always welcome! Extra amenities or special requests are never impossible for these sort of guests!